Privacy Policy – ENKR

This Privacy Policy aims to inform users of the ENKR website (hereinafter referred to as the “Site”) about how their personal data is collected, used and protected when using the Site and purchasing ENKR socks.

ENKR places great importance on respecting privacy and protecting personal data, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable French law.

1. Data Controller

The controller of personal data is:

ENKR
Publisher of the ENKR website
Contact email: hello@enkr.fr

2. Personal Data Collected

As part of the use of the Site, ENKR may collect the following personal data:

2.1 Data provided directly by the user

  • First and last name

  • Email address

  • Billing and delivery address

  • Phone number

  • Order information (products purchased, size, colour, amount, order history)

  • Information submitted via contact forms or newsletter sign-up forms

2.2 Data collected automatically

  • IP address

  • Browsing data (pages viewed, visit duration, browser type, device used)

  • Cookies and trackers (see section 7)

3. Purposes of Processing

Personal data is collected and used for the following purposes:

  • Management of ENKR sock orders (processing, payment, delivery, after-sales service)

  • Customer relationship management

  • Sending information related to orders

  • Sending marketing communications and newsletters (with the user’s consent)

  • Improving user experience and Site performance

  • Compliance with legal and accounting obligations

4. Legal Basis for Processing

Personal data processing is based on:

  • Performance of a contract (product orders)

  • User consent (newsletters, non-essential cookies)

  • Compliance with legal obligations

  • ENKR’s legitimate interest (Site improvement, security, fraud prevention)

5. Data Recipients

Personal data is used exclusively by ENKR.

However, it may be shared with third-party service providers strictly necessary for the operation of the Site and the provision of services, including:

  • Secure payment providers

  • Delivery service providers

  • Website hosting provider

  • Emailing and marketing management tools

  • Analytics and audience measurement tools

These providers act as data processors and are subject to strict confidentiality and data protection obligations.

6. Data Retention Period

Personal data is retained only for as long as necessary for the purposes for which it was collected:

  • Customer data: for the duration of the commercial relationship, then archived in accordance with legal requirements

  • Invoicing data: retained in line with accounting obligations

  • Marketing data: until the user withdraws their consent

7. Cookies and Tracking Technologies

The Site uses cookies to ensure proper operation, measure audience and improve the user experience.

Upon first visit, a cookie banner allows users to accept, refuse or configure the use of non-essential cookies.

For more information, users are invited to consult the cookie policy available on the Site.

8. Data Security

ENKR implements all appropriate technical and organisational measures to ensure the security, integrity and confidentiality of personal data and to prevent unauthorised access, loss or disclosure.

9. User Rights

In accordance with applicable regulations, users have the following rights:

  • Right of access to their personal data

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

To exercise these rights, users may contact: hello@enkr-klub.com

Users also have the right to lodge a complaint with the French Data Protection Authority (CNIL).

10. Changes to the Privacy Policy

ENKR reserves the right to modify this Privacy Policy at any time to comply with legal, regulatory or technical developments.

The version in force is the one published on the Site at the date of consultation.

Last updated: 16/12/25